AI Answering Service for Law Firms That Never Misses a Call
Synvola answers your firm's calls 24/7 — screening leads, capturing case details, and booking consultations while you focus on billable work. No voicemail. No missed opportunities. Just a professional voice that sounds like part of your team.
14-day free trial·No credit card required·Cancel anytime
Trusted by 500+
businesses of all sizes
Every Missed Call Is a Case You'll Never Know About
A potential client calls your office during a deposition. Nobody picks up. They don't leave a voicemail — 60 to 80% of callers never do. Instead, they scroll to the next firm on Google and dial again. That case is gone before you even knew it existed.
of clients choose a law firm based on how fast it responds. Your competitors aren't better attorneys — they just pick up the phone faster.
of people expect an immediate answer when they call a business. Voicemail isn't an answer — it's a dead end.
of inbound calls to law firms come after 5 PM. That's a third of your potential clients calling when nobody's at the desk.
of callers who hit voicemail never try the same number again. One missed call = one lost case, permanently.
How Synvola Works for Your Law Firm
Your Phone Rings at 2 AM. Synvola Picks Up.
Nights, weekends, holidays, the middle of trial prep — doesn't matter. Synvola answers every inbound call within one second. The voice on the other end is warm, professional, and trained on your firm's specific protocols. Potential clients hear a live response instead of a recording.
Case Details Captured Before You Finish Your Coffee
Synvola doesn't just answer the phone — it runs a full client intake. The AI asks the right questions for your practice area: what happened, when, who's involved, what they're looking for. All details land in your inbox immediately — by text, email, or directly into your CRM.
The Right Calls Get to You. Everything Else Gets Handled.
Synvola filters out spam, solicitors, and irrelevant inquiries automatically. For qualified leads, it can transfer the call to you in real time — or capture everything and send you a detailed summary. You set the rules: high-value leads get an instant notification, routine inquiries get handled on autopilot.
Features Your Law Firm Actually Needs
Not a generic chatbot with a legal skin. Synvola was built around the way law firms actually operate.
Custom Client Intake for Every Practice Area
Personal injury cases need different information than estate planning consultations. Synvola runs custom intake scripts for each practice area — collecting date of incident, case type, involved parties, insurance details, and anything else you define.
Call Screening That Saves You Hours
Spam calls, sales pitches, wrong numbers — your attorneys shouldn't deal with any of that. Synvola blocks junk calls and qualifies real leads based on your criteria. Qualified prospects get flagged immediately.
Consultations Booked Without the Back-and-Forth
Synvola connects to Google Calendar, Outlook, and Clio to check real-time availability and book consultations directly. No phone tag. The client hangs up with a confirmed appointment and a text reminder.
Call Transcripts and Summaries — Instantly
Every conversation is transcribed with 99.8% accuracy and turned into a concise summary. You get the caller's name, contact info, case type, urgency, and key details — delivered by SMS and email seconds after the call ends.
Outbound Follow-Up Calls
Advanced ($99/mo) and Professional ($199/mo)
Synvola calls out, too. Appointment reminders, no-show follow-ups, consultation confirmations — all handled automatically. Leads who went cold get a second chance.
English, Spanish, and 10+ More Languages
Your next client might not speak English as a first language. Synvola supports English, Spanish, and additional languages on every plan — no add-on fees. The AI detects the caller's language and switches automatically.
Connects to the Legal Software You Already Use
Synvola plugs into your existing practice management tools — no IT team required. Client intake data, appointment bookings, and call summaries flow directly into the systems your firm already relies on.
Practice Management & CRM
6 integrations
Calendar & Scheduling
3 integrations
Automation
1 integration
Real Results from Law Firms Using Synvola
Mid-Size Personal Injury Firm
6-Attorney Practiceafter-hours calls fully handled
new consultations booked/month
monthly revenue recovered
saved on phone management
“We had no idea how many leads we were losing. Synvola paid for itself in the first week — and my paralegals finally have time to actually work on cases instead of answering the phone all day.”
Managing Partner
Personal Injury · Houston, TX
Set Up Your AI Legal Receptionist in Minutes
No IT department needed. No weeklong onboarding. Most firms are live within 30 minutes.
Tell Us About Your Practice
Create an account and answer a few questions — your practice areas, office hours, intake preferences, and any FAQs your callers commonly ask. Synvola builds a custom AI receptionist based on how your firm actually operates.
Customize Everything
Pick a voice. Write your own greeting or use our templates. Set up intake scripts for each practice area. Define call routing rules: which calls go to which attorney, what triggers a live transfer, what gets handled automatically.
Forward Your Calls and Go Live
Forward your existing office line — all calls or just overflow. You can also get a new dedicated local or toll-free number. Synvola starts answering immediately. Monitor performance in your dashboard and watch the leads roll in.
What Attorneys Say About Synvola
Hear directly from our clients about the impact Synvola's natural AI voice agents have on streamlining their communication efforts.
“I was skeptical about an AI handling my client calls. After the first week, I realized it was doing a better job than my previous answering service — and it actually understands legal intake.”
Rachel M., Esq.
Family Law Attorney, Family Law Practice
“We went from missing 30% of our calls to missing zero. The intake summaries are detailed enough that I can decide whether to take a case before I even call the person back.”
David K., JD
Personal Injury Attorney, PI Law Firm
“The Clio integration alone was worth it. Every new lead flows directly into our pipeline. No manual entry, no lost sticky notes.”
Sarah L., Esq.
Estate Planning Attorney, Estate Planning Practice
“I run a solo criminal defense practice. I can't answer the phone when I'm in court — which is most of the day. Synvola handles everything and I get a text summary before the client hangs up.”
James T., JD
Criminal Defense Attorney, Criminal Defense Practice
Customized for Your Area of Law
Synvola isn't generic AI that asks the same five questions regardless of why someone's calling. Each practice area gets its own intake flow, FAQs, and call handling rules.
Personal Injury
Captures date of incident, injury type, medical treatment, insurance details, and at-fault party information.
Family Law
Handles divorce, custody, and support inquiries — collecting details on children involved, urgency, and opposing counsel.
Criminal Defense
Captures charges, arrest date and location, bail status, court date, and urgency level for immediate attorney notification.
Estate Planning
Collects assets overview, family structure, existing documents, and timeline for trust and estate consultations.
Immigration
Gathers visa type, current status, deadlines, and country of origin for immigration case intake.
Real Estate Law
Handles transaction type (buy, sell, dispute), property details, and closing timeline inquiries.
Corporate / Business
Captures entity type, issue category, contract details, and opposing party information for business law matters.
Employment Law
Collects employer info, incident type, timeline, and documentation status for workplace disputes.
Bankruptcy
Gathers chapter type, debt overview, assets, income, and previous filing history for bankruptcy consultations.
Why Law Firms Are Switching to AI
Here's what a typical week looks like with a traditional setup — and what changes when Synvola picks up the phone.
| Voicemail | Human Answering Service | Generic AI | Synvola | |
|---|---|---|---|---|
| Answers 100% of calls | ✗ | Inconsistent | ✓ | ✓ |
| Available 24/7/365 | ✗ | Extra cost | ✓ | ✓ Included |
| Legal client intake | ✗ | Basic scripts | ✗ | ✓ Custom per practice area |
| Call screening & routing | ✗ | Basic | Basic | ✓ Smart rules + live transfer |
| Legal PMS integration | ✗ | ✗ | ✗ | ✓ Clio, MyCase, Smokeball, etc. |
| Outbound follow-ups | ✗ | Extra cost | ✗ | ✓ Included on Advanced+ |
| Multilingual | ✗ | Extra cost | Some | ✓ All plans |
| Concurrent calls | 1 | Limited | ✓ | ✓ Unlimited |
| Monthly cost | Free | $500–$2,000/mo | $25–$100/mo | From $49/mo |
Frequently Asked Questions
You forward your office calls to Synvola — either all calls or just the ones you can't pick up. The AI answers within one second, greets callers with your firm's custom message, and handles the conversation based on your rules. For new leads, it runs a full intake and collects case details. For existing clients, it takes a message or transfers the call. You get an instant summary by text and email after every call.
Yes — and it's not one-size-fits-all. You create separate intake scripts for each practice area. A personal injury inquiry triggers different questions than an estate planning consultation. Synvola captures all the details your team needs to evaluate whether the case is worth pursuing, and delivers them in a structured summary.
Synvola connects to Clio (Manage and Grow), MyCase, PracticePanther, Smokeball, Law Ruler, Lawmatics, and Filevine. Calendar integrations include Google Calendar, Outlook, and Calendly. For everything else, Zapier connects Synvola to 5,000+ apps — including HubSpot, Slack, and Google Sheets.
All calls are processed with enterprise-grade encryption and stored securely. Access is restricted to authorized users on your account only. Synvola follows strict data privacy practices, and call recordings are available exclusively through your protected dashboard.
Absolutely. Synvola checks your calendar in real time — Google Calendar, Outlook, or Clio — and books appointments directly based on your availability. Callers get an instant confirmation. You get a brief summary of who booked and why.
Synvola operates 24/7/365 at no extra charge. There's no difference in quality between a call at 9 AM Tuesday and one at 11 PM Saturday. After-hours calls are exactly when most law firms lose the most leads, so this is where the AI pays for itself fastest.
Yes. You define qualification criteria for your firm — case type, location, severity, timeline, whatever matters to you. Synvola evaluates every caller against those criteria and flags qualified leads immediately. High-value prospects can trigger a live transfer to your cell phone.
An in-house legal receptionist runs $35,000 to $50,000 per year. A traditional answering service charges $500 to $2,000 per month. Synvola plans start at $49/month for 60 calls, with the Advanced plan at $99/month (130 calls, plus outbound) and Professional at $199/month (300 calls).
Never. Synvola collects information, answers FAQs you've pre-approved, and redirects callers to your team for anything substantive. The AI is explicitly designed to avoid giving legal guidance of any kind.
Yes. English, Spanish, and 10+ additional languages are included on every plan at no extra cost. The AI detects the caller's language automatically and switches on the fly. You still receive the full transcript in English.
Synvola handles unlimited concurrent calls. Whether two people call simultaneously or twenty, every caller gets answered on the first ring. No hold queues, no busy signals.
Most law firms are fully set up in under 30 minutes. You'll create your account, configure your intake scripts and greetings, run a few test calls, and go live. If you want help, our team offers complimentary onboarding.
Ready to Stop Missing Client Calls?
Every unanswered call is a case that walks out the door. Synvola makes sure your firm picks up every time — 24 hours a day, 7 days a week — while screening leads, running intake, and booking consultations automatically. Plans start at $49/month. Setup takes 30 minutes. And the first 14 days are free.
14-day free trial·No credit card required·Setup in minutes·Cancel anytime·Plans from $49/mo
Resources for Law Firms
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